Acquisition and preservation
A documented process to acquire available data from a supported device, recording the scope, relevant handling steps and limitations. Acquisition type and data availability vary with the device, operating system, security state and access available.
Family law and private instructions
Preserve and examine relevant messages, attachments and other available records where authenticity or context is disputed. Instructions are assessed for authority, proportionality and a clearly defined evidential question.
Workplace and employment disputes
Scoped acquisition and examination for solicitors, employers and individuals in authorised workplace matters. Agree device ownership or access authority, relevant accounts, date ranges and handling arrangements before work begins.
What an acquisition can deliver
Depending on the agreed scope and technical support: a preserved extraction, relevant communications or files, a record of handling and a report explaining the findings and limitations. Deleted content and complete device access cannot be guaranteed.
Before handing over a device
Contact DFR before changing settings, deleting content or installing software. Explain the device model, available access and the issue in dispute. Device preservation and handover arrangements will be agreed after assessment.
When a screenshot is the starting point
If the dispute concerns messages shown in an image, explain what is being challenged before arranging an acquisition. Our guide to disputed screenshots and source evidence explains how the two can be considered together.